Support questions can also be emailed to Support@labsysgrp.com

To use this feature, please contact our support department at 800-677-1120
When you have reached a support technician, let them know you require live assistance.

Please remember, all support assistance requires a valid support contract.
Once the technician you are speaking to advises you to click on Connect Now, please do so.

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Disclaimer: Laboratory Systems Group, Inc. is not responsible for any hardware or software related issues you may experience after using our live support.

To the extent permitted by law, Laboratory Systems Group, Inc. shall not be liable for any, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this Website or with the delay or inability to use this Website, or for any opinions, information, products, and services accessed through this Website, or otherwise arising out of the use of this Website, whether based on contract, tort, strict liability or otherwise, even if Laboratory Systems Group, Inc. or any of its affiliates has been advised of the possibility of damages.

We are here to provide technical support, but any opinion expressed may not reflect the views of Laboratory Systems Group, Inc.